17 Replies

Get it cheap. Works fine.

That is ups. Now downs. Open box. In three month fan start to give crazy noise. When I call to tech support they offer repair.

XLite (Mac)

I decided not to bazaar with sending whole DVR and wait for two - three weeks. Plug and play. And who ever reading this wouldn't recommend to bay Open Box. Thank you. This is a simple system that is easy to use and gets the job done. It is one of four wireless systems we have from Lorex. We use them in older buildings where the wireless cameras save thousands of dollars in wiring costs. It is far less expensive to go 10 feet to find power than to run a video cable a hundred feet through walls and floors.

Only have issues with dvr not keeping up with DHCP, but can easili be fixed by getting static ip to view cameras from your phone. Their app needs a very serious remake. I sent an email asking if this dvr was compatable with my wireless cameras. The response i received was to connect the cameras. One camera did not work.

I called technical support and was told the dvr was incompatable. This system exceeded my expectation. Very easy to upgrade from my old system, just unplug some cables, and plug to the new DVR, that easy. Crisp images, P is the way to go. On screen menus could be designed better, but overall very happy and lorexddns service is working to the iOS app with no problems. I installed this unit and I noticed better resolution and clearer images on my Monitor.

It was very easy to setup and figured out that the displayed time is from NTP with the proper adjustment for my location. It has been working well for me, and my IPhone access is easy to set up and reliable so far. I did not need any technical assistance at this time and I have found no problem at all. I upgraded my Lorex from a previous model that was about 8 years old.

This one has many more functions including off site viewing. It was very difficult to set up even with the instructions. The online chat wasn't helpful either. It took about 45 minutes of wait time to call support. Once I got through, they were very helpful and knowledgeable. I needed to call again to set up the off site capability.

I was told that these are really designed for professional installers. From beginning to end phone and online support was remarkable. Several long sessions with three different employees and every one had skill and tons of patience with me. The end result was good and I'm up and running again. Morning Aaron, You'll have to contact our Technical Support department at We'll also bring your concern to them so they can begin working on a resolution ie.

Take care,. This system worked great. Until I moved, I have misplaced my password for the DVR or log in and this frustrates the heck out of me. I have called tech support over 7 times and stayed on hold the last time for 35 minutes and said screw it.

  • Security control in the palm of your hand with EverFocus’s new MobileFocus app.
  • Description!
  • ‎MobileFocusHD by EverFocus on the App Store.

I have up graded 3 times to bigger and better but without your password you are out of luck. Would really help if this page had a reset your system password on it. I think these are probably the best cameras out there but worst customer service around. My first purchase I was able to get help on the first ring now no one answers. My rating would be a 5 if someone would answer the phone. I initially gave a 1 star review because I have received a DVR that did not work properly.

I have now received my replacement Everything hooked up perfectly. The app is awesome. I just recommend to make sure your cameras match your system. I bought this DVR as a replacement for my old one. It works great and I am very happy with it. The only thing that didn't work were my old cameras. I wanted to change them anyway so for me it was no a big deal, but check the compatibility with your camera if you want to keep them. Quality is good- price is good- service is good- replaced two bad camera's - fast and easy- go for it.

Just purchased this open box unit Hey Eugene, Sorry to hear about the issues you're experiencing with the system- or lack of. If you have any future questions, or would simply like a status update on your new system, feel free to contact us Feedback directly at Feedback Lorextechnology. Bought this product as an open box item and it works as advertised. It is an old model but was a great price. The mobile app can use some updating. I am considering buying a newer model in the future. This a very good and reliable System, very clear images and easy to connect to the internet, I definitely recommend it.

This is a very reliable and inexpensive security camera DVR. Very easy to hookup and install to internet for viewing over the air. The Eco system for viewing cameras via phones is also an added software benefit. I have recommended it to my friends and also purchased one for my daughter. Excellent product and ready to use. Just plugged in the DVR and everything worked fine. Saved a lot of money and really good deal. I saved a lot of money from the purchase. I have recommended lorex to my friends. Purchased this to replace a failed unit by another manufacturer. Received unit very quickly.

Installed very easily. Exceptional value. Our technical support team was happy to help you with this. For further assistance please call us at This was a replacement unit for my home. It was easy to install and setup for remote viewing. I will continue to buy from Lorex. I have had lorex products for a couple pf years now and am pleased with them.

This order is seemingly tanking a very long time to ship I might be wary of future purchases if the order doesn't ship soon. Never worked, or recorded. They claim hard drive is bad. I have had Lorex in the past, and never a problem with customer service. If you called them about this product, they would say I need your to speak with Flir. Asked for a replacement will take a few weeks she said this is obviously unacceptable, as we use these as a security measure.

Our apologies for any inconvenience this may have caused.


We have shipped your warranty replacement and hope everything is working well. Thank you for your feedback. Our technical support team was happy to help you with the set up. Keeps on working- replaced two camera's now all is good. Would buy again. For a number of years I have been looking for a DVR to set it up in a remote location, which I can visit very rarely a few times during the year and have a capability to control this remote location using a CCTV camera s and internet access. I needed to trigger the cameras video recording, picture snapshot taking and e-mailed to me if the alarm event happens.

I wanted the e-mail notification about the alarm event with the picture e-mailed to me when it happens. By the alarm event I meant triggering NO normally open or NC normally closed sensors, not just a motion detection technology, which does not work for me in many cases. Also I wanted to have a capability to access the DVR through the internet when I get the e-mail notification and access and download the recorded video file s. This DVR is very easy to set up and operate. But it is not a big deal and it is free. I have static IP still after a week or so it stops working remotely.

Will this work with my four cameras model CVC? How long will it record before it starts recording over? Please make sure your hard drive is not full. You man need to try reformatting the hard drive.

XLite (Mac) – EverFocus Electronics Corp.

I purchased the LHGW open box 4 channel unit Someone had thrown their trash in my small front yard and I couldn't tell if it was a man or a woman. I couldn't even make out the type of car they were driving but yet after reading all of the reviews there was only one other person that had the same problem I did. Is it possible the DVR I purchased and returned was defective? I live on a fixed income so I can't afford the more expensive DVR's, I would li,e to think you don't have to pay hundreds of dollars to be able to identify the individual that's vandalizing your property.

We're sorry to hear you were not satisfied with your system and we were happy to assist you further with this. Lorex cameras are the best all around. I love the security I have with them. They have great How-to videos. If there is ever a problem they have excellent customer service. Definitely recommend. There was some difficulty setting it up and there was a long wait time to speak with a FLIR technician but we were able to get everything working.

I'm currently satisfied with this dvr and able to view my cameras from the internet. I recently bought a 4-channel DVR so far so good customer service great service everything works like it's supposed to I can watch my cameras anywhere I'm at very secure thank you. Very Buggy and unreliable.

We use to moniter a second home and it is down more then it works. The remote viewing almost never works. Do not buy!!!!!!!!!!!!!!!!!! I have talked to suport and they get the system working today and tomorrow it's unavailable online. Multiple times. We're sorry to hear you were having difficulty with this. We hope everything is working well now. As advertised. Easy to set on iPad and iPhone but had a glitch setting up iMac. Called support and they solved the problem. So far it is an excellent product. This is such a dump run company that I called tech support because one of my cameras were not working and told him it was wired in to the ceiling and he said just pull the cord out so I did and now the freaking wire broke.

Called customer support and these people refused to warranty it because I pulled the wire out. This is a piece of crap business do not buy there products. We apologize for any difficulty you have experienced and we have offered our assistance via email. Please reply to us at your convenience. This DVR is nice and user friendly i recommend this unit for just about anyone personal or business use. I bought this as a replacement unit for a Swann 4 channel. The Swann worked fine, but I could never get the remote capabilities view from Mac browser, phone to work.

So I spent a lot of time climbing up to where the unit was installed trying to view recordings using the very primitive UI with the mouse and remote--a real pain. This new unit from Lorex has almost all the same features, but the interface is much improved and connection via my local network to the Mac and my phone was very easy. I,always think in buy a security device for my home I,though the best was lorex but what frustration when I,try to connect followed the instructions take to nowhere try one way or the other. We're sorry to hear you're having trouble with the installation.

Our technical support team would be happy to assist you. Please email us back or call us at your convenience This is a class act. Product ships fast. Product is easy to install. Directions are easy to use. I had it up and running in minutes. Then spent the time required to fish wires. I would recommend Lorex- price is great. This DVR is a nice inexpensive video surveillance solution. Our technical support team will be happy to assist you with this and can be reached at Dealing with Lorex was pleasant and easy. I received the DVR quickly and the packaging was easy to open.

I'm sure this is going to be a great add to the cameras purchased soon as I get DVR up and connected. I like the Lorex products. This is the first real I've purchased. Excellent product- very easy to set up and great quality- i have purchased multiple equipment from lorex- excellent customer service. Upgraded from Edge3 to ECO. ECO seems much more stable. Customer Support can be really good or bad, depending on the support person. Most of the time, I have had very unknowledgeable support reps try to help me. A few have very thick accents. Comprehensive features including remote viewing directly on SmartPhone and PDA portable devices and extended event recording settings enable the almost universal application of this DVR series.

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Intrusion Detection. Controllers Keyboards. Point of Sale PoS. Security Signs. GPS Tracking. Analog Cameras. Network Recorder NVR. Hybrid Video Recorders. Security has to be compared to related concepts: safety, continuity, reliability. The key difference between security and reliability is that Security System must take into account the actions of people attempting to cause destruction. You might want to check out our newer product line for that. The Digimerge DVR. Is also mac computer compatible. According to the Federal Bureau of Investigation, there were an estimated 6. Newer technology is helping us pave the way for a safer future, and cell phone's have played a crucial role.

With advancements in DVR technology, it is now possible to view your security system remotely.